Roblox is rolling out its previously announced requirement for all users to go through an age estimation process to be able to use the platform’s chat features. The policy was announced in November 2025 and was rolled out to Australia, New Zealand, and the Netherlands in December, but now users will be prompted to complete an age check to be able to chat in “all regions where chat is available,” Roblox says.
The company’s facial scan age check process uses technology from Persona, which is also used by Reddit. If a user wants to appeal the result of their age check, they can also verify their age via ID verification, and a parent can also use parental controls to update the age of their child.
Once a user’s age has been set, they’ll be able to chat with other users in similar age groups. “By default, users in each age group can chat with users in the groups directly above and below theirs (i.e., users 9-12 can chat with users in their own group, as well as those in the under 9 and 13-15 groups),” according to Roblox. Users younger than 9 must have parental consent to use chat.
“Tens of millions of daily active users have already completed an age check, and we expect
many more to follow,” Roblox says. “In Australia, New Zealand, and the Netherlands, where age checks have been required to chat since early December, more than 50% of daily active users have completed the process.”
